Custodial Services
Overview of Services
Custodial Services is responsible for providing cleaning maintenance and support to more than 35 buildings on University of Northern Iowa campus. Services that are provided are funded through general education fund and auxiliary budgets.
We are responsible for ensuring that facilities are safe, clean, and conducive to learning throughout the campus community.
What we do
- Sweep, mop and vacuum floors and stairs
- Clean and/ or disinfect classroom table tops, chairs, chalk or white boards
- Scrub and disinfect bathroom toilets, fixtures, urinals and lavatories
- Clean, polish and/or disinfect entrance glass, drinking fountains, mirrors, common areas and elevators
- Empty trash and recycling paper
- Replace used light bulbs and maintain exit lights
Cleaning Frequency Guide (OAS Model)
Custodial Services has transitioned to an Occupancy-Aligned Service (OAS) cleaning model. The OAS model is a dynamic, data-driven strategy that results in cleaning completed by facility usage. The OAS model uses metrics, such as university classroom utilization rates to align cleaning labor with real-time student and staff footprint. (April - June: Phase-in Period, July: Full Implementation)
- Priority 1: Public- Facing & High- Traffic (Daily)
- Entryways: Sweep/ vacuum flooring and mats, wet mop/ machine hard surfaces, and clean glass.
- Restrooms: Full disinfect of toilets/urinals, sinks, and touch points; replenish all paper and soap products.
- Main Hallways & Elevators: Dust mop/vacuum flooring, disinfect touch points (railings/buttons), and clean drinking fountains.
- Locker Rooms: Disinfect showers, toilets, sinks, replenish all paper and soap products
- Priority 2: Academic & Labs
Service frequency is no longer daily; it is triggered by Weekly Utilization % (45 hour week)
Tier
Weekly Utilization %
Hours Occupied (Weekly)
Service Frequency
Tier 1: High
>60%
27+ Hours
5x Per Week
Tier 2: Mid
30% – 59%
13.5 – 26.5 Hours
2x Per Week
Tier 3: Low
10% – 29%
4.5 – 13 Hours
1x Per Week
Tier 4: Dormant
<10%
0 – 4.4 Hours
2x Monthly
- Standard Tasks: Vacuum/sweep floors, disinfect study tables/chairs, and clean whiteboards based on the assigned Tier frequency.
- Waste: Classroom bins are removed; all waste must be taken to Centralized Hallway Stations.
- Priority 3: Internal & Administrative
- Departmental Offices: Service reduced from 2x Per Week to 1x Per Week.
- Private Offices: 2x Per Year (No change).
- Self-Service Protocol: Staff utilize Centralized Waste Stations for all trash and recycling. (No Change)
- Exception: Breakrooms / Kitchenettes (Daily) - Empty trash/ recycling and sanitize all countertop surfaces. Dust mop/ Sweep / Wet mop hard floors
Event Support
Regular custodial service is provided Monday through Friday. Departments or individuals scheduling programs or functions on Saturday or Sunday, other than formal scheduled classes, need to make special arrangements for custodial service. These events will be scheduled on an overtime basis and departments or individuals will need to provide a valid University account number for the charges.
Submit a Service Request through FAMIS to schedule special event custodial service and provide:
- Date and time custodial service is needed
- Location of event
- University account number
- Contact person and phone number
Contact
1801 West 31st
Cedar Falls, Iowa 50614-0527
Jonathan Butler
Assistant Director, Campus Services
jonathan.butler@uni.edu
319-273-6827
- First Shift - (5:00 am - 1:30 pm Monday-Friday)
Kevin Jaeger
Facilities Services Coordinator
kevin.jaeger@uni.edu
319-273-7562James Puhl
Facilities Services Coordinator
james.puhl@uni.edu
319-273-6423
- Second Shift - (3:00 pm - 11:30 pm Monday-Friday)
Shane Henry
Facilities Services Coordinator
shane.henry@uni.edu
319-273-2301Gary Heth
Facilities Services Coordinator
gary.heth@uni.edu